Terms of Service

Data Sources & Limitations

Data Accuracy and Verification

VioBase's executive credibility intelligence is derived from publicly available sources including:

• Earnings call transcripts (audio-to-text conversions)
• Public media interviews and podcasts
• Company presentations and investor communications
• SEC filings and regulatory disclosures
• YouTube videos and conference recordings

We do not guarantee the accuracy, completeness, or timeliness of this information. While we manually verify prediction outcomes, source data may contain:

• Transcription errors or misattributed statements
• Missing context or incomplete statements
• Incorrect speaker identification
• Outdated or superseded information
• Technical errors in data processing

AI Analysis Limitations

Our AI-powered analysis, including natural language processing, sentiment analysis, and pattern recognition, may:

• Misinterpret context, sarcasm, or nuanced statements
• Incorrectly categorize predictions or statements
• Miss important qualifications or hedging language
• Generate false positives or negatives in pattern detection

Your Responsibility: Always verify information independently through primary sources before making any investment or business decisions based on our analysis.

Predictive Model Disclaimer

For Institutional tier customers, VioBase may provide predictive scoring on new executive claims based on historical pattern analysis. These predictions are probabilistic estimates, not guarantees.

Predictive models are based on past data and may not account for:

• Changed market conditions or competitive dynamics
• New executive behavior patterns
• Regulatory changes or external shocks
• Company-specific events or strategic shifts
• Black swan events or unprecedented circumstances

Model accuracy scores represent historical performance and do not guarantee future prediction accuracy. All models have limitations and should be used as one input among many in decision-making.

1. Acceptance of Terms

By accessing or using VioBase's executive credibility intelligence platform (the "Services"), including our website, API, and related tools, you agree to be bound by these Terms of Service ("Terms") and all applicable laws and regulations.

If you do not agree with any of these Terms, you are prohibited from using or accessing our Services. You acknowledge that you have read and understood the investment disclaimer and data limitations above.

Age Requirement: You must be at least 18 years old to use our Services. If you are under 18, you may only use our Services under the supervision of a parent or legal guardian who accepts these Terms on your behalf.

2. Regulatory Compliance

Securities Laws & Regulations

Users must comply with all applicable securities laws, trading regulations, and market conduct rules, including but not limited to:

• Insider Trading Laws: VioBase data is derived from public sources, but users remain responsible for determining whether information constitutes material non-public information (MNPI) in specific contexts
• Market Manipulation: Do not use VioBase Services to engage in market manipulation, fraudulent trading practices, or coordinated trading schemes
• Disclosure Requirements: Financial professionals must comply with all applicable disclosure obligations when using our data in research reports or recommendations

Professional Standards

Registered investment advisors, broker-dealers, and other financial professionals using VioBase must ensure compliance with:

• FINRA rules and regulations (for broker-dealers)
• SEC Investment Advisers Act requirements (for RIAs)
• CFA Institute Code of Ethics (for CFA charterholders)
• Applicable state securities regulations
• International regulatory requirements (FCA, MiFID II, etc.)

International Users

Users outside the United States must comply with local financial regulations, data protection laws, and investment research rules in their jurisdiction. VioBase makes no representation that Services are appropriate or available for use in all jurisdictions.

3. Account Registration and Security

To access certain features of our Services, you must create an account. You agree to:

• Provide accurate, current, and complete information
• Maintain and promptly update your account information
• Keep your password confidential and secure
• Notify us immediately of any unauthorized access
• Accept responsibility for all activities under your account
• Not share your account credentials with others
• Not create accounts using automated means or false information

VioBase reserves the right to suspend or terminate accounts that violate these Terms or exhibit suspicious activity.

4. Subscription Plans and Payments

Billing and Payment

Paid subscriptions (Pro and Institutional tiers) are billed in advance on a monthly or annual basis. By subscribing, you agree to:

• Provide accurate and complete billing information
• Pay all fees when due, including applicable taxes
• Authorize automatic recurring billing
• Update payment information if it changes
• Notify us of billing errors within 30 days

Refunds and Cancellations

30-Day Money-Back Guarantee: New Pro subscribers may request a full refund within 30 days of their first payment. After 30 days, all payments are non-refundable except as required by law.

Cancellation: You may cancel your subscription at any time through your account settings. Cancellations take effect at the end of the current billing period. No refunds are provided for partial billing periods.

Price Changes: We reserve the right to modify subscription prices with 30 days' notice. Changes do not affect your current billing cycle.

Institutional Plans

Institutional tier pricing and terms are established via separate agreements. Contact sales@viobase.com for custom pricing and contracts.

5. Acceptable Use Policy

You agree NOT to use VioBase Services to:

• Violate any applicable laws, regulations, or third-party rights
• Provide investment advice without proper licensing
• Create competing products or services
• Scrape, harvest, or systematically extract data beyond API limits
• Attempt to gain unauthorized access to our systems
• Introduce viruses, malware, or harmful code
• Impersonate others or misrepresent your affiliation
• Abuse, harass, or threaten other users or VioBase personnel
• Manipulate or circumvent rate limits or access controls
• Resell or redistribute VioBase data without authorization
• Remove copyright notices, watermarks, or attributions

6. API Usage and Restrictions

API access is available to Institutional tier subscribers only. When using our API, you agree to:

• Comply with all rate limits and usage quotas for your tier
• Keep your API credentials secure and confidential
• Not share API keys with unauthorized parties
• Properly attribute VioBase when displaying API results
• Include appropriate investment disclaimers when sharing data
• Not represent VioBase data as investment recommendations
• Monitor and log API usage for compliance purposes
• Report security vulnerabilities responsibly

VioBase reserves the right to modify, suspend, or revoke API access for abuse, excessive usage, or Terms violations. We may implement stricter rate limits or require additional authentication at any time.

7. Intellectual Property Rights

VioBase Proprietary Rights

All intellectual property rights in VioBase Services, including but not limited to software, algorithms, prediction methodologies, data processing techniques, credibility scoring models, and user interfaces, remain the exclusive property of VioBase.

"VioBase" and associated logos, trademarks, and trade dress may not be used without our prior written consent. You may not reverse engineer, decompile, or attempt to extract source code from our Services.

User Content License

You retain all rights to content you submit (search queries, saved predictions, bookmarks). By using our Services, you grant VioBase a worldwide, non-exclusive license to use, store, and process your content solely to provide and improve our Services.

Third-Party Content

Earnings call transcripts, media content, and executive statements accessed through VioBase remain the property of their respective owners. Users must comply with all third-party terms of service and copyright restrictions.

8. Data Retention and Privacy

Our data collection and use practices are detailed in our Privacy Policy. By using VioBase, you consent to:

• Collection of usage data and search queries for service improvement
• Storage of account information and subscription data
• Processing of personal data as described in our Privacy Policy
• Retention of aggregated, anonymized analytics data

Important: Do not submit confidential portfolio information, personal financial details, or proprietary trading strategies through our Services. We may be required to disclose information in response to legal requests or court orders.

10. Disclaimer of Warranties

VIOBASE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:

• Warranties of merchantability or fitness for a particular purpose
• Warranties that Services will be uninterrupted or error-free
• Warranties that data will be accurate, complete, or timely
• Warranties that defects will be corrected
• Warranties regarding security or absence of viruses

We do not guarantee that executive credibility scores, prediction accuracy data, or pattern analysis will lead to profitable investment decisions. Past performance does not guarantee future results.

11. Indemnification

You agree to indemnify, defend, and hold harmless VioBase and its affiliates, officers, directors, employees, and agents from any claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising from:

• Your use or misuse of VioBase Services
• Your violation of these Terms or applicable laws
• Your investment decisions based on VioBase data
• Unauthorized use of your account
• Infringement of third-party intellectual property rights
• Your provision of investment advice without proper licensing

12. Service Availability and Modifications

We strive to maintain high availability but do not guarantee uninterrupted access. VioBase reserves the right to:

• Modify, suspend, or discontinue any part of our Services
• Perform maintenance with or without notice
• Change features, data sources, or pricing
• Remove or limit access to certain executives or data
• Implement new rate limits or usage restrictions

We are not liable for any interruptions, data delays, or service modifications. Market data may be delayed or temporarily unavailable due to third-party source limitations.

13. Termination

Termination by You

You may terminate your account at any time through your account settings or by emailing support@viobase.com. Upon termination, your access ends at the conclusion of your current billing period.

Termination by VioBase

We may suspend or terminate your account immediately, without prior notice or refund, if you:

• Violate these Terms or our Acceptable Use Policy
• Engage in fraudulent or illegal activities
• Fail to pay fees when due
• Abuse our Services or harm other users
• Misrepresent your identity or affiliation

Effect of Termination

Upon termination: (a) your right to use Services immediately ceases, (b) we may delete your account data after 30 days, (c) you remain liable for all unpaid fees, and (d) provisions regarding liability, indemnification, and dispute resolution survive termination.

14. Dispute Resolution and Arbitration

Informal Dispute Resolution

Before initiating arbitration or litigation, you agree to attempt to resolve disputes informally by contacting legal@viobase.com. We will attempt to resolve disputes within 60 days.

Binding Arbitration

If informal resolution fails, disputes will be resolved through binding arbitration in accordance with the American Arbitration Association's Commercial Arbitration Rules. Arbitration will be conducted in New York, New York, unless otherwise agreed.

Class Action Waiver: You agree to bring claims only in your individual capacity and not as part of any class action or representative proceeding.

15. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, without regard to its conflict of law provisions. Any disputes not subject to arbitration shall be brought exclusively in federal or state courts located in New York, New York.

16. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of material changes via email or prominent notice in our Services at least 30 days before changes take effect.

Your continued use of VioBase after changes constitutes acceptance of the modified Terms. If you do not agree to modified Terms, you must discontinue use and may cancel your subscription for a pro-rata refund within 30 days of notice.

17. Miscellaneous

Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and VioBase regarding use of our Services.

Severability

If any provision of these Terms is found unenforceable, the remaining provisions will continue in full force and effect.

No Waiver

Failure to enforce any provision does not constitute a waiver of that provision or any other provision.

Assignment

You may not assign or transfer these Terms without our prior written consent. We may assign these Terms without restriction.

18. Contact Information

If you have questions about these Terms, our Services, or data accuracy, please contact us: